You negotiated the rate. Check what you’re actually paying.
We check your carrier invoices against shipment records and the rates you share. Then we show you which charges deserve attention, why, and what to do next.
For UK ecommerce businesses spending £1m+ a year on parcels, billed directly by their carriers.
What you learn
Know what to question, and the evidence behind it.
After one week, you’ll have:
- 01
Charges worth investigating.
What you were billed and, where the evidence supports it, what the charge should have been.
- 02
The reason behind each flag.
The shipment or rate information behind it, with confirmed differences kept separate from points that need investigating.
- 03
A practical next step.
The evidence you have, anything missing, the recommended action and the query deadline.
You decide which queries to pursue, and you submit them through your carrier account.
What you can’t see in your delivery bill is costing you.
An invoice total doesn’t tell you whether each charge is right. Most teams see the total. Very few check what’s inside it.
The parcel leaves. Extra charges can follow.
Weight checks, size checks and other adjustments can add to the bill after dispatch.
Your agreed rate isn’t the whole picture.
Fuel, peak and other surcharges can change during your contract.
There’s a deadline for questioning the bill.
Query windows are short, and payment can fall due while a query is open.
What it costs you when nobody checks:
- Money: charges you could have challenged get paid and stay paid.
- Time: someone spends hours on spreadsheets, or nobody looks at all.
- Pricing: if you don’t know what delivery really costs, your prices and margins rest on a guess.
- Sales: charge customers too much for delivery and you lose orders at checkout. Charge too little and you give margin away.
Already checking your invoices? The free check lets you compare our findings with what your team does today.
Getting started is fast and easy.
Confirm the fit.
A short call about your carriers, your records and what the check can cover.
Agree the data arrangements.
We sign a data sharing agreement before any files move. It sets out exactly what we need.
Get your findings.
We walk you through what needs attention and what to do next, within five working days of receiving your data. [TBC: confirm five working days is achievable]
Monitoring > audits.
The next invoice needs its own answer.
Carrier invoices arrive every week. Surcharges and rules change during your contract. The window to query a charge closes within weeks.
A one-off audit tells you what went wrong once those charges are already paid. One week’s missed data can wipe out the profit from hundreds of orders.
Ongoing checking reviews every week’s invoices as they arrive. You raise supported queries in time, spot the issues that keep coming back, and spend less of your team’s time checking.
Who it’s for, what it costs, and what else to know
A free first check. £500 a month if you continue.
Who it’s for
UK ecommerce businesses with £1m+ a year of parcel spend, billed directly by their carriers. We confirm your carriers and data on a short call.
What it costs
Your first one-week check is free. There’s no automatic subscription.
If you continue, ongoing checking is £500 a month, rolling monthly. Cancel before your next monthly renewal.
Included each month:
- Weekly checks of your carrier invoices [TBC: which carriers are covered]
- Your findings each week, with the supporting evidence and query deadlines
- Each query prepared with its evidence, ready for you to submit [TBC: confirm who submits]
- The recurring file handover agreed with you before you subscribe [TBC: how files reach us]
What else to know
Will it find anything?
It might not. Some weeks are clean, and some queries confirm a charge was right. The free check lets you judge the work on one real week before you pay anything.
We already check our invoices.
Good. Compare our findings with your current process, and continue only if we add something useful or save your team time.
Is our data safe?
We sign a data sharing agreement before any files move. We use your data only to check your invoices. [TBC: storage and retention wording]
How much work will we need to do?
You send the agreed files, help fill any gaps and submit the queries you choose. We agree the weekly file routine on the call.
See what one week of your invoices shows.
Thanks. Book a short call to confirm whether we can help.